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Frequently Asked Questions

We will send you your admin credentials via email or text after your site is launched on one of our secured AWS servers.

Yes, your website will be updated automatically and we will provide your site maintenance service with all plans.

Your website comes with our standard FREE hosting plan. However, if your traffic exceed our preset limit, you may choose to pay a small increase based on your traffic volume.

Yes, your site comes with a free SSL certificate. You may choose to upgrade your encryption level by paying for a small monthly fee.

Yes of course! We can export your old inventory if your old system are Windows based. For cloud base POS you may need to contact their tech support.

We offer free support to our SimplePOS system, as well as limited support on all our Online Store POS systems.

Tech support are always free for all merchants processing through our plans.

Yes you can! Choosing to lease your equipments instead of buying can be financially rewarding. You may claim 100% the total cost of leasing for the full lease term in your first year.

Take into consideration your annual tax, having your equipments lease might save you a lot more!

We offers FREE onsite installation for NYC merchants.

For non NYC merchants, we provide FREE over the phone setup support and video instruction as well as live video chat to help you setup your equipments correctly.

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